State and local government agencies represent a unique environment for consulting services and technology solutions.  Solutions to state and local problems must take into account local policies and procedures, yet remain compliant with Federal legislation and regulations without exhausting constrained state and local resources.  

IBG understands the constraints and challenges that state and local agencies face, having provided services and solutions to all levels of government from local county agencies to international organizations.  Through hands-on work, IBG stays up-to-date on changes in policy, legislation and regulations at the local, state/provincial, Federal and internal levels, allowing it to provide its clients with timely recommendations and standards-compliant solutions.  No matter how small the client agency, IBG will make sure that stakeholder needs are addressed for successful and timely delivery. 

Approach

By applying lessons-learned from one jurisdiction to another, for example, from state to state, or transferring knowledge and technology from the Federal level to the local level, IBG provides breadth and depth to its problem solving ability.  IBG's approach to providing services and solutions takes into account regional differences in demographics and socio-economic factors that may affect the usability, cost, benefits, and outcomes.  IBG defines project governance structures that ensure that stakeholders remain engaged throughout project implmentation phases, and training and education to ensure that affected populations are informed and can provide timely feedback. 

Solutions

IBG's solutions for state and local government agencies include:

• Development and retrofit of standards-compliant data exchange solutions for interoperability with state and Federal systems
• Privacy impact assessments
• Outsourced statistical and data analysis
• Operations research, workflow analysis and process optimization
• Technology piloting and demonstration
• Custom data solutions for applications in law enforcement, healthcare, credentialling and benefits issuance

Clients

IBG provides services to a range of State & Local agencies from the largest State Departments of Health and Human Services to the smallest local Sheriffs' Offices.  From 2007-2009, IBG was contracted by the U.S. Department of Justice to establish and operate the Sensors, Surveillance and Biometric Technologies Center of Excellence, providing hands-on subject matter expertise and technology assistance to 19,000+ U.S. state and local criminal justice agencies. 

IBG currently provides Independent Verification & Validation and healthcare IT strategic planning services to the Texas Health and Human Services Commision for the roll-out of the Medicaid Eligbibility and Health Information Services (MEHIS) system. 

Representative clients include:

• Texas Health and Human Services Commission
• California Department of Motor Vehicles
• Ontario Management Board Secretariat
• Pennsylvania Department of Corrections
• City of New York Department of Correction
• Rockingham County Sheriff's Office