e-Commerce and Telephony

e-Commerce/Telephony is the use of biometrics to identify or verify the identity of individuals conducting remote transactions for goods or services. The biometric is used to complement or replace authentication mechanisms such as passwords, PINs, and challenge and response interaction. Though there are differences between e-Commerce and Telephony - primarily in the acquisition technologies which enable each application - e-Commerce/Telephony is a logical grouping for several reasons. 

Both applications involve individuals remote parties, and typically lack high degrees of trust. There is a need to establish the identity of the agents in both e-commerce and telephony applications; without biometrics, it is difficult to do so efficiently and reliably. Similarly, both currently lack secure enrollment processes, such that lower degrees of certainty might be associated with certain enrolled users.

 

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